While the gig model delivers real benefits to customers in terms of convenience and low prices, the paradigm exists in a legal gray area in terms of worker classification, depriving workers of minimum wage protection, workers’ compensation, health insurance, retirement plans, and paid time off.

Drivers would have greater ownership and flexibility over their work, as well as the company, which would create lasting loyalty and eliminate their desire to work for competitors.

It turns out that 71% of drivers surveyed still want to be independent contractors. Prior COVID-19, 81% of drivers stated they wanted to remain independent contractors.