added by sari · updated 2y ago
Camera Obscura: Beyond the lens of user-centered design
- offloaded on to others whose experiences are less visible or less privileged.
from Camera Obscura: Beyond the lens of user-centered design by Lis Hubert
sari added 3y ago
- Second, by focusing on ease of use, the approach obscures the friction in an experience. Often that friction doesn’t disappear, but instead gets
from Camera Obscura: Beyond the lens of user-centered design by Lis Hubert
sari added 3y ago
- Finally, UCD’s focus on “successful” experiences obscures possibilities that lie outside of predetermined success metrics, preventing us from designing for uncertainty, failure, or experimentation in the ways we might.
from Camera Obscura: Beyond the lens of user-centered design by Lis Hubert
sari added 3y ago
- There is a whole set of second-order experiences that we don’t actively design, but happen as a consequence of what we design. Which means that there’s the potential for a great deal of positive change that can be created simply by shifting how we look and what we look at.
from Camera Obscura: Beyond the lens of user-centered design by Lis Hubert
sari added 3y ago
- First, by focusing on the user, UCD has a tendency to obscure the experiences of other participants in the systems we design — those who aren’t end users, per se, but who interact with or are affected by the system.
from Camera Obscura: Beyond the lens of user-centered design by Lis Hubert
sari added 3y ago