Building something no one else can measure
sriramk.com
Saved by sari
Building something no one else can measure
Saved by sari
Measure What Matters
A potentially helpful strategy for learning to take note of our progress could be to find a better scale. Fortunately, better as it pertains to a scale used to measure our growth isn’t really about being able to detect smaller changes or collect more data. Better, when it comes to noticing how far we’ve come is about being sensi
... See moreWhat gets measured: Create simple and useful metrics for status and stick with them.
For many products, metrics often describe the customer acquisition goal in enough detail to provide sufficient management guidance. In contrast, the metrics for customer retention do not provide enough color to be a complete management tool. As a result, many young companies overemphasize retention metrics and do not spend enough time going deep en
... See moreWidget production is fairly straightforward to measure and increase. But those metrics (and methods) don’t work for human interactions, insight, or innovation.