
Building a StoryBrand 2.0

Conserving time.
Donald Miller • Building a StoryBrand 2.0
offering a vision for how great a customer’s life could be if they engage your products or services.
Donald Miller • Building a StoryBrand 2.0
The truth is, you don’t need an expensive ad campaign or a beautiful style guide to grow your business; you just need a few sound bites customers immediately understand so they quickly realize you have a solution to their problem.
Donald Miller • Building a StoryBrand 2.0
Here is nearly every story you watch, read, or hear in a nutshell: A character who wants something encounters a problem before they can get it. At the peak of their despair, a guide steps into their lives, gives them a plan, and calls them to action. That action helps them avoid failure and experience a success.
Donald Miller • Building a StoryBrand 2.0
What do you offer? How will it make my life better? What do I need to do to buy it?
Donald Miller • Building a StoryBrand 2.0
Stories sizzle or fizzle based on a single question: What’s at stake? If nothing can be gained or lost, nobody cares.
Donald Miller • Building a StoryBrand 2.0
This small but powerful shift honors the journey of the audience and positions us as a leader providing wisdom, products, and services they need in order to thrive.
Donald Miller • Building a StoryBrand 2.0
Defining exactly what their customer wanted brought clarity and camaraderie to the team because they understood their mission.
Donald Miller • Building a StoryBrand 2.0
The business lesson here is that when we fail to define something our customer wants, we fail to open a story gap in their mind. When we fail to open a story gap in our customer’s mind, we give them no motivation to engage our brand because they are not left with a story question that demands resolution.