Brain Food: The Limits of Devotion
Complexity increases because adding is easy and removing is dangerous.
Whenever there's a problem, we add: a new person, requirement, or process. We never subtract.
Why?
Because everything that already exists has a champion. That clause in the tax code, that step in the process, that feature in the product ... someone fought for it, and they'll... See more
Whenever there's a problem, we add: a new person, requirement, or process. We never subtract.
Why?
Because everything that already exists has a champion. That clause in the tax code, that step in the process, that feature in the product ... someone fought for it, and they'll... See more