Why We Want Robots at Work but Humans in Art

We hate other people when latency becomes intolerable. As soon as a task is about speed, other humans feel like an irritating inconvenience. The Uber driver’s small talk annoys us. We wish we were in a Waymo. The cashier’s tip screen feels like a micro-ransom when all we want is a bottle of water. Elevato... See more

Perhaps the most important insight is this: when we criticize our technology, we’re really criticizing ourselves. And when we try to imagine better systems, we’re really trying to imagine better ways of being human.