We’re in a chasm between stories that used to function and new stories which haven’t yet gathered enough coherence to function effectively. We can respect the stories of the past, but we also realise that they often aren’t actually helping us to navigate the reality we are living in anymore. Oftentimes we’ve surpassed the level of knowledge and... See more

I was reading an article about the state of SaaS recently, and came across this line:

The data moat surrounding incumbent SaaS / systems of record is likely overstated. I would argue that the most important context doesn’t reside in systems of records, regardless of their size, but in the minds and multimodal work of millions of users over time.

What... See more