Be Fundamentally Different, Not Incrementally Better | Jag Duggal

We’re in the business of being fundamentally different, not incrementally better.

A few of your strongest customers can teach you more than many of your weaker ones. Your strongest customers are generally your most engaged users, deriving the most value from your product. If you use the Sean Ellis question, your strongest customers will be those with the highest scores. Try to learn: what characteristics make them a better fit f... See more