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When you’ve made a mistake, refusing to apologize is not a sign of strength—it’s a mark of narcissism. @malcolmgladwell and I discuss in our latest debate: podcast link in bio
malcolmgladwellinstagram.comwhenever he discussed something with anyone at work, he would start by offering his impressions of how the other person saw things. Then he would ask, “What did I miss?” Asking this question is a clever move. It implies that he’s open to correction and gives the other person a chance to correct him. One of the deepest-rooted human instincts is to
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