Amp It Up: Leading for Hypergrowth by Raising Expectations, Increasing Urgency, and Elevating Intensity

Vagueness causes confusion, but clarity of thought and purpose is a huge advantage in business. Good leadership requires a never‐ending process of boiling things down to their essentials. Spell out what you mean! If priorities are not clearly understood at the top, how distorted will they be down the line?

Do an unsentimental evaluation of what resources and staff you have versus how much you really need. There is usually more performance and efficiency to be gained from your existing staff, before you take the path of least resistance—unplanned, incremental growth, leading to mediocrity and waste. One of your biggest responsibilities is to stop that... See more

No offense to my VC friends, but they often think that their investments give them the right to lecture entrepreneurs at board meetings, even though many VCs have never been in the combat seat themselves. Having seen things done is not the same as doing them.

Organizations are often spread too thinly across too many priorities, and too many of them are ill defined. Things tend to get added to the pile over time, and before we know it, we have huge backlogs. We're spread a mile wide and an inch deep. The problems with pace and tempo are, of course, related to having too much going on at the same time. It... See more

People lower their standards in an effort to move things along and get things off their desks. Don't do it. Fight that impulse every step of the way. It doesn't take much more mental energy to raise standards. Don't let malaise set in. Bust it up. Raising the bar is energizing by itself.

Raise your standards, pick up the pace, sharpen your focus, and align your people. You don't need to bring in reams of consultants to examine everything that is going on. What you need on day one is to ratchet up expectations, energy, urgency, and intensity.

It is breathtaking how slow, substandard and unfocused many companies out there get through the day. And think nothing of it. The lack of energy is palatable. There is performance upside everywhere. As a leader, your opportunity is to reset in each of these dimensions. You do it in every single conversation, meeting, and encounter. You look for and

... See more

"Priority” should ideally only be used as a singular word. The moment you have many priorities, you actually have none.

Hiring decisions are naturally fraught with bias because so many human qualities are impossible to measure objectively. It's forgivable that some hiring decisions end up as failures, but what's not forgivable is refusing to recognize, acknowledge, and take action on hiring mistakes. Even after decades of experience, I have repeatedly hired executiv... See more

Instead of telling people what I think of a proposal, a product, a feature, whatever, I ask them instead what they think. Were they thrilled with it? Absolutely love it? Most of the time I would hear, “It's okay,” or “It's not bad.” They would surmise from my facial expression that this wasn't the answer I was looking for. Come back when you are bu... See more