Saved by sari
Amazon is a logistics beast - A detailed teardown
Homing in on the important feedback loops can unlock valuable insights. For example, why is home delivery of large parcel items, such as furniture and appliances, so often a poor customer experience? After all, delivery is a key determinant of customer sat isfaction , the most intimate touchpoint in retail, and an opportunity to generate incrementa... See more
Greenlea Lane • "Self-Driving Investing: A Way of Being"
In a few decades, I predict most physical products will look like services. Zero marginal cost production and distribution will make it possible. The migration to the cloud will become all-encompassing, and the trend will be spurred by the ascendancy of low-code and no-code software, the rise of bio-manufacturing, and the boom in 3-D printing. When
... See moreMustafa Suleyman • The Coming Wave: Technology, Power, and the Twenty-first Century's Greatest Dilemma
Many companies that decide to enter a business area in which they have little internal expertise or capability choose to outsource, as happened in the early days of e-commerce when brick-and-mortar retailers created their first online retail sites. They brought in third-party developers, consultants, and sometimes both. This approach enabled them t
... See moreColin Bryar • Working Backwards: Insights, Stories, and Secrets from Inside Amazon
In both cases, Amazon looked beyond the function to the form. The function of Whole Foods stores was to sell groceries, but the stores took the form of a massive real estate footprint with storage and refrigeration that could be repurposed for distribution. The function of Amazon’s computing infrastructure was for internal support, but its form—a m
... See moreOzan Varol • Think Like a Rocket Scientist: Simple Strategies You Can Use to Make Giant Leaps in Work and Life
