"Am I A Classhole?"

While email's continued evolution is significant, what it has retained from the old web sets it apart from the other pretty, convenient apps. Email is an open, interoperable protocol. Someone can use Google's service, spin up a server of her own, or send messages through Microsoft's enterprise software. And yet all of these people can communicate s... See more

At Superhuman, we set a very concrete goal: get to Inbox Zero. But the goal must also be achievable, which is why we onboard our users.

Email GTD

The goal of the system is that the vast majority of emails don't get to you, because they don't need to.

You should only be responding to the very few emails per day that are important for you to take action on, and everything else should go to the relevant person.

To do that, everything needs to have a clear "place" it should go. The class... See more