Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision. It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights.

Effective leaders ask questions rather than providing answers. The questions are key. Great leaders don’t tell people, they don’t direct people, and they don’t order people around. They facilitate great thinking through self-reflection. We talked about one ego-bypass question in an earlier chapter: “What would ‘great’ look like?” Here are a few oth

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