stop work and reflect on how well the set as a whole is working.

issue, a concern, an opportunity or a task that you want to do something about.

being incompetent is part of the process.

keeping the focus on the person and their problem, questioning, supporting,

presenting their views or perceptions of the problem or opportunity

Judgemental evaluation is important to establish whether goals have been met

Self-awareness and improving one's ability to self-evaluate

process of learning itself,

two hours of company time a week