process of learning itself,

creation of the cultures of enquiry and questioning that are an essential aspect of the learning organisation.

manager learned the valuable skill of questioning:

two hours of company time a week

make the time to reflect on and learn from your actions;

come up with ideas for action, to try them out

way we learn about the problem itself and about ourselves, the way

questioning - the first and primary skill

Action learning needs significant organisational problems or opportunities to work on, together with people who are willing to have a go at them.