A Year With Peter Drucker

my values, to what needs to be done?” Finally, there is the question: “What results have to be achieved to make a difference?” This then leads to the action conclusions: what to do, where to start, how to start, what goals and deadlines to set.

My advice is to concentrate first on those entries that have immediate application to your life and duties. Work these through and try to implement them. Think through what you expect to happen as a result of your actions and then compare actual results with your expectations. This process is called feedback analysis. It should help you to determin

Look at the mission. Is it one in which you can make a difference?

integrity.

how can I have results that make a difference?”

Is the authority of the leadership group in

To make our institutions perform responsibly, autonomously, and on a high level of achievement is thus the only safeguard of freedom and dignity in the pluralist society of institutions. Performing, responsible management is the alternative to tyranny and our only protection against it.

your organization grounded in responsibility, integrity, and service? Does it bring out whatever strength is present in each person? Does it foster a sense of community and citizenship?

They have to place themselves where they can make