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A Founder’s Guide to Community
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The Business of Belonging: How to Make Community your Competitive Advantage
David Spinks • 15 highlights
amazon.comThe SPACE model: Support & Success : Your members answer support questions and teach others how to use your product, resulting in reduced support costs and customer expansion.Product: Members offer feedback and ideas for improving your product offering. Acquisition: The community drives awareness, leads and prospects. Contribution: The co... See more
First Round Capital • Don't Just Throw Together a Webinar — The Virtual Events Crash Course You Need
Jordan Bester added
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Building Brand Communities: How Organizations Succeed by Creating Belonging
amazon.comThe Holy Grail of Building Communities: Developing a Strong Sense of Community
Richard Millingtonmoz.comEliot Couvat and added
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