68 Bits of Unsolicited Advice

Don’t be afraid to ask a question that may sound stupid, because 99 percent of the time everyone else is thinking of the same question and is too embarrassed to ask it.

Rule of 3 in conversation. To get to the real reason, ask a person to go deeper than what they just said. Then again, and once more. The third time’s answer is close to the truth.”

Perhaps the most counterintuitive truth of the universe is that the more you give to others, the more you’ll get. Understanding this is the beginning of wisdom.

You can obsess about serving your customers/audience/clients, or you can obsess about beating the competition. Both work, but of the two, obsessing about your customers will take you further.

To make something good, just do it. To make something great, just redo it, redo it, redo it. The secret to making fine things is in remaking them.