4. Act Upon Customer Feedback :"Great customer relations keeps people coming back, and for companies with limited audiences, having excellent outreach services is even more important."
"Behance, for example, recently held a worldwide Behance Portfolio Review Week. With 153 events taking place in 46 countries, the initiative was highly successful, bringing together nearly 4,000 Behance users to critique one another's portfolios."
"When building communities, one mistake people can make is not being in the community and not having a sense of what the real problems are and the instincts that guide product,"
- In the end, the best way to build a loyal community is to give them a product they can't find anywhere else -- one that solves a deep problem previously left unsolved.