gentle, but firm, kind, but brutally clear, and compassionate, yet ruthless.

constant focus on their goal for perfection in performance.

success is the ability to adapt to unforeseen circumstances.

how easily complacency can take root and the sloppiness that results.

Everyone on your team must know the goal and be aware of the end game. Be clear, be direct.

greatness is never accidental.

The ability to commit to something when it’s needed most is an important skill.

You must identify your values, remain principled, and create a methodology that rarely changes, while altering tactics when needed.

When you have confidence with an absence of complacency, you end up with a healthy state of awareness