3-2-1: On managing expectations, and the importance of trial and error
updated 9mo ago
updated 9mo ago
Famously, when Gmail came along, Google told us to stop trying to organize (and delete) our email and instead just rely on search to find what we’re looking for. Broadly I’d say that approach has worked well, and in the vast majority of cases, I err on the side of risking losing track of something later instead of spending the time to organize it n
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A few years ago, drowning in email, I successfully implemented the system known as Inbox Zero, but I soon discovered that when you get tremendously efficient at answering email, all that happens is that you get much more email. Oliver Burkeman
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