What if you could relive the past week over and over again, and discover what “perfect” looks like for you? You wouldn’t be able to change your outside circumstances, like last-minute interruptions and emergencies, but you could change your approach and your reactions.

before replying and take the time to answer the following key prompt: What is the project represented by this message, and what is the most efficient (in terms of messages generated) process for bringing this project to a successful conclusion? Once you’ve answered this question for yourself, replace a quick response with one that takes the time to