- "Review drift happens whenever the context of review differs from the context of use. … If the context of review is typically short-term, then companies are incentivized to optimize for short-term satisfaction, even at the cost of long-term quality."
* “The dynamic of friendship is almost always underestimated as a constant force in human life: a diminishing circle of friends is the first terrible diagnostic of a life in deep trouble: of overwork, of too much emphasis on a professional identity, of forgetting who will be there when our armored personalities run into the inevitable natural... See more
- "The speed of the Earth’s rotation is affected by a variety of atmospheric and geologic factors, including the behavior of the planet’s inner layers; the reshaping of its crust, such as through the growth of mountains or bodies of magma; and the friction of the ocean’s tides against the seafloor. The aggregate effect of these forces has... See more
* “In the long run, there is a big difference between building an email list organically and buying a bunch of distribution through ads. It takes at least a year, usually two, for a publication to find its legs.”
- “… workflows driven by text interfaces are easier to share, document, and iterate over time within a team. Text interfaces make workflows more concrete.”
A humane and mind-opening look at people's creativity, paired with a trenchant call for others—and the systems we all create—to recognize it and support them. “The failure to see disabled people as creative, collective forces worthy of our attention means that they’re left to make life work in a way that’s mostly invisible. Recognizing the... See more
- “The duration of felt experience is between two and three seconds …. Everything before belongs to memory; everything after is anticipation. It’s a strange, barely fathomable fact that our lives are lived through this small, moving window.”