Brian Sholis

- "if there is some kind of systematic, structural feature that encourages the same kind of review drift across a whole reviewing community, then we create a clearer system for companies to target. And this can happen when a whole body of reviews gets filtered through a particular portal — like Instagram or YouTube — which homogenizes the patterns... See more

* "I find that people often believe they have a writing technique problem, when, actually, what they have is a sincerity problem."

- “Workflows, not data, are the subject of product innovation now. And the subject is easier to study, to compare, to share and extend, when it’s concrete and durable, not an organic, ephemeral series of actions.”

* “You imagine that you are fighting against the mob, but actually you are becoming a part of it. Within the mob there is no justice and no argument and no reasoning, no space for inquiry or investigation. The only good move is not to play.”

- "the structure of the online environment right now seems to demand that superstar reviewers put up frequent updates. … But if you’re reviewing the kind of thing that is subtle, that takes a long time to really get to know, then the context of review has drifted really far from the context of use. So we’re evolving this perverse ecosystem centered... See more

- “Textual interfaces are everywhere in the modern workplace. Slash-commands in Slack and Discord and Notion, hash-tags for channels and tagging, special syntax for searching and querying data across applications, @-mentions in social media and team work environments, and so on. We’re training ourselves to be more savvy users of the textual... See more