**how DO you…capitalize on this transition to right-size your internal ops?** Simply – reflect and record. Why This Works

While all too easy to turn on scramble mode, putting up a new job posting, and reassigning existing responsibilities, this transitory state provides an ideal opportunity to assess team priorities, output, dynamics, and experienc

I'm no longer religious, but I understand religion, even if I don’t believe in one. More so, as a storyteller, I understand faith, which includes religion, but it also counts many other ways of looking at the world around us. I’ve determined that faith provides a language for the unknown when we need it. It allows us to talk about the things we can

I know that most people overrate the difficulty of hard conversations, and underrate how good it is to have them. Conflict avoidance slowly rots your whole life, and many people are about eight awkward discussions from a much-improved existence. In other words, go squash all of your beefs.

In a setting where activity provides a proxy for productivity, the introduction of tools like email (and, later, Slack) that make it possible to visibly signal your busyness with minimal effort inevitably led to more and more of the average knowledge worker’s day being dedicated to talking about work, as fast and frantically as possible, through in