alex

Feedback is ineffective if it does NOT result in the other person taking action in a way they or you feel good about.

As the remixed Dostoevsky quote goes, All effective feedback is alike; each piece of ineffective feedback is ineffective in its own way.

Ineffective feedback is feedback the other person…

…already knew, so they don’t do anything... See more

Something I've found to be unintuitive but true: sometimes small fixes and enhancements can lead to a bigger impact than huge bets, especially if they are associated with highly frequented user paths. There are many other factors involved for a feature to be deemed successful than it's footprint size e.g.... See more