Abhilash Rao

The only way for me to capture all of it—good ideas, priorities, roadblocks, the dates that people promised to deliver, and the major internal and external heartbeats ahead—was to take notes in every meeting. Longhand. Not on a computer. [See also: Figure 3.5.1, in Chapter 3.5.] Writing by hand was important for me. I wasn’t staring at a screen,

Theodore Roosevelt's famous speech, “The Man in the Arena”: The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows

There has been a growing understanding about human cognitive biases and how they can affect decision making. Many of these are systematized and explained in Daniel Kahneman’s fascinating book, Thinking, Fast and Slow.4 For senior executives the most important seem to be optimism bias, confirmation bias, and the inside-view bias.

Fire, by itself, is neither good nor evil. When it keeps us warm we say, “How beautiful is fire!” When it burns our fingers, we blame it. Still, in itself it is neither good nor bad. According as we use it, it produces

in us the feeling of good or bad; so also is this world. It is perfect. By perfection is meant that it is perfectly fitted to meet